Since the end of March, we’ve been speaking to clients to understand how their people have coped during lockdown.

After the initial flurry of chaotic activity in the first couple of weeks, it seems that what once felt new is now familiar and what used to be unthinkable is now business as usual.

Throughout it all, leaders have been grappling with questions they never thought they’d have to answer, while people managers at the coal face (or Zoom as it’s now known) have been trying to balance the needs their people have had for support, reassurance and motivation with the requirement to keep their businesses functioning, managing or even thriving depending on the industry.

We conducted some research to investigate further, asking questions about managers’ experiences during 2020 and plans for 2021.

If you’d like a copy of the report, please email us and we’ll send one to you.