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Management Essentials
Taking your first step into managing people can feel both exciting and daunting at the same time. Really though, management is just about having conversations and with a little work, you can quickly build skills and confidence in your ability to get the best from your people.
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Set Compelling Goals
When we talk about goals we don’t mean the New Year resolutions you’ll never stick to or even the SMART objectives that most people know about (and don’t use). We mean the big, meaty, in-the-muscle goals that direct behaviour and get people leaping out of bed in the morning.
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3
Deliver Through Delegation
Delegation can be hard when it seems quicker to do it yourself or you fear you are losing control. But falling into this trap can mean you end up chasing your tail while your team becomes demotivated. Delegate well and you’re on your way to high performance.
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Give Great Feedback
The phrase 'Can I give you some feedback?' is enough to send shivers down the spines of even the most hardened of individuals. But really, giving feedback is simply about sharing what we're seeing with the intention of helping another person improve their performance. We'll show you how to take the fear out of feedback.
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5
Coach Everyday
A prescriptive style can stifle creativity and empowerment. Coaching keeps responsibility with the individual, enabling them to generate and act upon their own solutions. And contrary to what you may think, it doesn’t have to take long out of your busy day.
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Spark Motivation
Whose job is it to motivate people at work? Yours? Theirs? The simple answer is it’s everyone’s. If you can create a motivational climate within which your team members find opportunities to have their intrinsic needs met, motivation will be high. We’ll show you how.
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Maximise One-To-Ones
One-to-Ones provide the chance for innovation, coaching, goal setting, career discussion, feedback and progress monitoring. As a manager, they are among the most important interactions you can have with your team members and it pays dividends to plan and lead them well.
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Communicate with Candour
It's natural for most managers to want to be liked but if you focus too much on building friendly relationships with the people in your team, it can mean it's harder to be direct when the moment requires it. We'll show you how to get the best of both worlds.
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