The way you look and sound when you speak can mean the difference between making your point and being background noise. Get it right and you increase the odds of being heard, understood and respected by the people you want to impact.
Understand the different mindsets and behaviours associated with high and low presence
Be able to use the skills associated with high presence such as clear messaging, thinking on your feet and taking control
Be able to use the skills associated with low presence such as humble questioning, storytelling, and accept and build
Identify and practise specific situations in which to use high and low presence with the people you manage