Turnaround Performance

Not dealing with poor performance quickly can lead to months of stress and lower productivity across your team. Plus, if you take your frustrations home, it’s not just your colleagues who suffer. By taking control of performance problems as soon as you spot them, you’ll kill the monster before it gets too big.

You will:

Understand how effort and ability have an impact on performance and know how to manage the challenges associated with each
Know how to structure and lead a difficult performance conversation
Be able to handle any tricky reactions to poor performance messages, understanding what’s behind them and how to respond
Plan and practise a performance conversation you need to have with a member of your team

See also…

Turn Your Team Around

Teams are complicated human systems. It will take you time, observation and a level headed approach to uncover and correct the real causes of underperformance. Using a simple framework to guide your analysis and action can help speed up this process so you can start the repair work.

Lead Difficult Conversations

Diluting the content of a difficult message to avoid discomfort serves no-one. Everyone wants to know where they stand, so if things are about to change, the results aren’t good or the feedback’s particularly hard hitting, you owe it to the people in your team to be up front and honest.

Manage Tricky People

Water cooler conversations are often dominated by chat about tricky people in teams. It's fine to blow off steam but there's actually quite a lot you can do to manage such individuals. And it's worth knowing that while they might be difficult, they sometimes also bring a valuable uniqueness to a team.

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Call. 07908 611 458

paul@themanagerhub.com