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1
Optimise Engagement
If you ask what it takes for people to feel engaged, they talk about recognition, opportunity, challenge and meaning. It’s rare for someone to mention money. Engagement is a result of people feeling intrinsically driven to perform and there is a lot that managers can do to help build it.
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Nurture Inclusion
Diversity and inclusion have rightly been at the top of the HR agenda for a number of years now, with many benefits clearly proven. However, diversity alone fails to reap the promised rewards. Real inclusion benefits every individual in the organisation, allowing everyone to bring their all to the job in hand.
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Safe Space
Over the last few years it’s become clear that the best teams are those in which individuals feel safe to speak up, safe to experiment and safe to say no. The potential benefits of learning to lead teams where individuals can bring the best of themselves to work without fear of reprisal are massive.
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4
Exercise your EQ
Whilst there may be debate about whether EQ is a psychological construct or a collection of personality traits, it’s clear that being able to identify, understand and adapt to emotions is vital for managers trying to get the best from their people. It takes practise but the rewards are worth the effort.
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Strengthen Wellbeing
Poor health and wellbeing at work can have a huge personal and commercial impact. By advocating a healthy approach to work and life and using several easy habits yourself, you can create an environment within which people feel cared for and are able to flourish.
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Collaborate
As expectations of work have changed over the last 20 years, so has the role of the manager. No longer just the expert or decision maker, managers now need to act as facilitator-in-chief, building cultures that encourage creativity through collaboration and empower every voice in the room.
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Cultural Architect
A strong culture is the immune system for an organisation. If the way things get done is clearly defined and consistently displayed, you are likely to be able to maximise opportunities in good times and help your team stay protected when things are not so straightforward. Start building now.
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Interviewing
Interviewing should be straightforward. Ask, listen and make a decision. Alas, it’s very easy to lose control of the conversation, become muddled in your questioning and talk so much that the candidate doesn’t get a word in increasing the chances of hiring performance problems. We’ll show you how to keep it simple and find the pearls.
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