Mediate & Mend

When relationships break down in teams or between stakeholders, the elephants in the room start blowing their trunks, the atmosphere turns sour, and progress slows down. It's important to intervene, to help repair and focus people back on the goal.

You will:

Be familiar with a six step mediation process that you can use to facilitate the repair of toxic relationships
Understand and practise the key mediation skills of contracting, questioning, and funnelling
Put the process and skills to the test using a relevant mediation case study
Identify when and how you can use mediation to mend relationships that might be slowing down your team

See also…

Manage Conflict

Conflict is perceived by many as unpleasant and uncomfortable. But without it, opinions don’t get properly aired, ideas aren’t debated and decision making is poor. This session will help you reframe conflict and create conditions where it can build trust and enable robust decision making

Coach Everyday

A prescriptive style can stifle creativity and empowerment. Coaching keeps responsibility with the individual, enabling them to generate and act upon their own solutions. And contrary to what you may think, it doesn’t have to take long out of your busy day.

Coaching Toolkit

As individuals in the workplace seek to do more meaningful work that uses their strengths and skills, so the role of a manager has changed from director to coach. Going beyond the GROW Model, this session gives managers more coaching tools to help their people bring the best of themselves.

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Call: 07908 611 458

Email: paul@themanagerhub.com